We want to provide extra information to ensure you are fully aware of how we may use your data and your rights. We value your vital support and want to ensure all our supporters are protected and informed.

We may process your information for communicating to you about our work via newsletters, fundraising appeals and other charitable activity via channels indicated by your preferences above. We promise to keep your details safe and secure and to hold your data for no longer than 5 years without renewing your permission – for further information, please read our privacy notice at www.livability.org.uk.

Your rights under the DPA (Data Protection Act) and the GDPR (General Data Protection Regulation) entitle you to request a copy of any information we may hold about you or to update any inaccurate information we hold about you. If you have a complaint regarding the use of your data that we cannot satisfy, you can contact the Information Commissioners Office at www.ico.org.uk

You can change how you hear from us at any time by contacting us on 020 7452 2121 (Mon-Fri, 9am-5pm) or email: supporterservices@livability.org.uk or writing to us at Livability, 6 Mitre Passage, London SE10 0ER.