Courage and teamwork - a winning combination

Livability is proud of the outstanding care provided by our 2000-strong staff team, some of whom started working with us during the extra-demanding early weeks of the coronavirus pandemic. Benjamin Burgess is one such employee, who recently joined Livability with no experience in social care: his background was in the hospitality sector, running venues in London and Australia for many years. He has quickly proven to have great talent for his new role, working with a young man living at home with multiple sclerosis. His community nurse has commended the quality of staff caring for Scott and Scott’s family members have commented that they have never see Scott looking so well. They put this down to the support he is receiving from Ben, saying that he genuinely cares and has really made an effort to get to know and understand Scott so that he can best support him to flourish.  

‘Ben is living out our values as a charity,’ says Wande Showunmi, Executive Director of People and Change. ‘He is being enabling, a key value of ours, by helping Scott to take part and be valued in his community. Being courageous is another value Scott is demonstrating, making a bold career change and demonstrating his commitment to making life better for people and their communities.’ 

Staff’s courageous approach to their work has been supported by a confidence that the charity has prioritised keeping them safe at work, with thorough, regular briefings, somewhere to go with any questions and reliable PPE. This has required tireless teamwork, both at national office level from where Livability’s coronavirus response is coordinated, to local teams like Dolphin Court in Essex. ‘Our team has now sent out more than 75,000 PPE facemasks to other Livability services,’ says Grace Mills, administrator. Locality manager Ivan Etherington adds: ‘They have taken delivery, sorted and despatched PPE which keeps it safer and more cost-effective. Everyone on the team is really on board and wants to help – domestic staff, admin, everyone. There’s such a sense of collaboration and a really strong morale.’ 

Chief Executive Sally Chivers sees this stamp running right through Livability’s range of services. ‘I think our value of “courage” is one that really resonates across the organisation,’ she says. ‘The people we support are courageous every day, in the way they learn and develop, and our staff are courageous, something that has come to the fore so much in recent months.’ 

The people we support, and those that support them, are at the heart of the work we do. If you have, a #hearttocare consider working with us and being part of a supportive community that works to make life livable for disabled people. Click here to view our current vacancies.