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Holidays

Livability announces closure of Holidays service

15 January 2016

Following a full and comprehensive review of our holiday services, Livability is discontinuing self-catering and hotel holidays provision.

The West Shore - exterior - 340x210

Our self catering holiday home service was closed in 2015 and as of January 2016 The West shore Hotel in Llandudno is under new management, following the sale of the hotel to White Feather Associates.

If you have a hotel booking at our hotel, holiday bookings and deposits have been transferred to the new owner. White Feather Associates are also responsible for refunding deposits made for bookings in 2016 in the case of cancellation.

All enquiries should call: Andy Hibble on 07561 163 440, for and on behalf of White Feather Associates Ltd

Why have the services closed?

Livability was at the forefront of providing accessible holiday accommodation for many years. However, in the last few years, changes in the travel industry (which reflect a positive shift in social attitudes towards disability) have seen a growing provision of high standard accessible hotel and self-catering accommodation options.

Whilst Livability used to be one of the few suppliers of accessible holidays, there are now many organisations providing this service as their core business. In light of this, it was right to review whether it was the best use of Livabiltiy resources to continue this service. We have decided to withdraw from this market to concentrate our resources on other areas of our charitable operation.

Livability recognize the support and value that our holiday services have provided to customers. We would like to take this opportunity to thank you for the custom and all those involved in Livability Holidays for their hard work and commitment in the service.


To speak to our supporter services team, please email supporterservices@livability.org.uk.